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Thread in #Hub Support

Can’t find private Hub channel; missing round chat button for messaging.

Community Member

September 05 at 02:39 am

I am trying to send a message in my private Hub channel, but can't locate it. There is no round chat button in the lower right area of my browser. Any guidance as to where my private channel button is in Hub would be appreciated.

2 replies

02:39

Community Member

Sep 05, 2026 at 02:39

Decile Base AI

Great question! The floating chat button can be toggled on or off in your settings. Here's how to get it back:

Click your profile picture in the top right corner
Select "Notification & App Settings"
Go to the "App Preferences" tab
Toggle "Floating Chat" to enable it

That should bring the chat button back in the lower right of your browser!

Show relevant links

02:43

Community Member

Sep 05, 2026 at 02:43

There is no App Preferences tab

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Can’t find private Hub channel; missing round chat button for messaging.

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Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Can’t find private Hub channel; missing round chat button for messaging.

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